FAQ

Shop FAQ

Do you ship orders every day?

Great question! As a small business with the goal to be efficient & nimble we ship our orders every Monday.

How long will it take to process my order?

Please allow 8-10 business days to process and complete your order.

Is processing and shipping the same thing?

Processing and shipping are NOT the same. Processing is how long it takes for us to prepare your order for shipping. Shipping is how long it takes for you to receive your order after it is processed.

Do you offer refunds?

All sales are final on services, events (in-person & virtual) & products & downloads. If we cancel an event, we will offer a refund or reschedule the event at our discretion.

However, if you have an issue with your order we want to know about it so that we can help & accommodate you. Please email us at the following email within 24 hours of receipt of your order to let us know about the situation: help@plantedtoflourish.com

How many days will it take to receive my order?

Please allow 2-5 business days, depending on where you’re located, to receive your order once your Shipment Confirmation arrives in your email box.

Are your apparel items machine washable?

Yes, they are. However, it’s advised to wash your items on the Gentle Cycle and hang them to dry.

Please note that if your item(s) become damaged as a result of normal wash and wear, we are not responsible, and therefore, do not offer refunds.

Are your home items microwave & dishwasher safe?

Some are.  Some are not.  If this information is not listed in the description of the item, please do NOT use it in the microwave or wash it in your dishwasher.

Please note that if your item(s) are damaged as a result of use in the microwave or being cleaned in a dishwasher, we are not responsible, and therefore, do not offer refunds.

Are these items unisex?

Some are. Some are not. If this information is not listed in the description of the item, it is NOT unisex.

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